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Damaged⁄Faulty Goods
. In the unlikely event that your order arrives damaged, please email sales@european-elegance.com immediately. • We will then organise a replacement to be sent out to you at the earliest opportunity. Unsuitable Goods • To receive a refund you must return the goods within 7 days of receipt of delivery. Please note that your original delivery charges will not be refunded. • Goods must be returned with your packing list to the address below. The return address is: EUROPEAN-eLEGance PO Box 4004 Huntington, NY 11743 USA Returns / Refund • All goods returned must be in a perfect and saleable condition with original product packaging. • All goods that have been worn or opened will not be refunded. This does not affect your statutory rights. • If returning by USpostal the parcel and its contents are your responsibility until they reach us. The cost of returning the goods is at your expense. • We would recommend using UPS and retaining the proof of delivery as we may require signed proof of delivery. EUROPEAN-eLEGance is not responsible for returned goods being lost or damaged in transit |